jooky1
IS-IT--Management
- May 13, 2015
- 3
people moved offices and I did a phone number switch.. after doing so the coverage on the front desk didnt move with the number switch.. so the new guy is getting all these front desk calls.
Here is a print out of the operator...
-------------
A EXTENSION INFORMATION
A Extn SS/PP Type
A 200 1/ 1 MLX-20L + 1 DSS
A CTI Link : No Alarms: ACTIVE
A Pool Access : 892
A Page Group :
A Primary Coverage :
A Secondary Coverage :
A Coverage Group : 1
A Group Coverers : 303 303 303 306 306 306
A NS Groups : 200
A Group Calling Member:
A Pickup Groups :
A Allowed Lists :
--------------------------
The extension 303 needs to be removed. 306 is fine.. how do i delete 303 from there?
I have winspm if that makes it easier.
I have tried "group coverage receiver" but couldn't get past "extension number of the calling group"
Here is a print out of the operator...
-------------
A EXTENSION INFORMATION
A Extn SS/PP Type
A 200 1/ 1 MLX-20L + 1 DSS
A CTI Link : No Alarms: ACTIVE
A Pool Access : 892
A Page Group :
A Primary Coverage :
A Secondary Coverage :
A Coverage Group : 1
A Group Coverers : 303 303 303 306 306 306
A NS Groups : 200
A Group Calling Member:
A Pickup Groups :
A Allowed Lists :
--------------------------
The extension 303 needs to be removed. 306 is fine.. how do i delete 303 from there?
I have winspm if that makes it easier.
I have tried "group coverage receiver" but couldn't get past "extension number of the calling group"