Hello.
Is there any public comparison between OpenView and its competitors, i.e:
-OVO VS Tivoli
-OVO VS Patrol
-Service Desk VS Peregrin
If anybody can give me any information related to it, thank you in advance.
I am certified in both Openview and BMC Patrol. I know folks that know CA and Tivoli. I can tell you one thing for sure from my experience; If you don't implement the processes (philosophy, process, procedures) with these tools, they will all fail miserably to deliver expected results. HP has a good document which applies to any of the above called "A fool with a tool is still a fool". Good reading.
I think for breadth of coverage, stability of company, and ease of implementation (relative), I would pick Openview. But I do have a bias (I work for them).
Is that document available anywhere? Mike
michael.j.lacey@ntlworld.com
Email welcome if you're in a hurry or something -- but post in tek-tips as well please, and I will post my reply here as well.
thx - much appreciated Mike
michael.j.lacey@ntlworld.com
Email welcome if you're in a hurry or something -- but post in tek-tips as well please, and I will post my reply here as well.
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