Openscape Business X8

[imtiazbajwa]

Hi all,

I have an issue with openscape business x8.
I have analog subscriber modules SLMA Q2191, SLMAE and SLMAV.
I am using Panasonic telephone KX-TS560MX.

I am facing the issue for internal calls, connected with SLMA Q2191 modules. the internal call automatic hold when we pick up the phone during ringing LED flashing, if we pick the phone during silence of ringing tone, the call is connected normally. same telephone is working fine if we use Hipath 3800. the same phones works all right with SLMAE and SLMAV ports in all the situations. any one who faced the same issue. the system software version is osbiz_V2_R2.0.0_243.

Imtiaz

 

[donb01]

If OSB uses the same boards as the 4K, and I do not know that, the SLMA24 (Q2246) is kind of a "really old" board by those standards (not sure if the Q2191 is similar tech), and it might be possible that the shelf that has the SLMA in it might require a Ring Generator (Q2468) board in order for the phones to ring properly.

Someone more versed in those requirements may have to confirm or deny that.

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA

 

[imtiazbajwa]

Hi Dear,

SLMA24 (Q2246) requires "ring generator" for ringing current, Q2191 uses on board built ring generator, ringing current is available, it rings all type of analog telephones. we are facing issue when we pick up the call connected to Q2191 port via Panasonic telephone KX-TS560MX, the call goes on hold as user hold the call for inquiry/transfer.

Br, Imtiaz

 

[cody64]

You could try changing the POTS minimum flash time settings in the time parameters under system parameters. Lift the minimum setting up to say 100ms x4. Check the phone settings and if necessary lift the timer setting in the phone to 600ms.