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OpenScape 4000 V7 - Lost Password "Shell to Host" 1

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Alvaro J Gutierrez

Technical User
Mar 17, 2019
7
CO
Hi everybody,
We would like know if exist any procedure to recover the login password in "Shell to Host". It is required to modify the date and time of the system.
System: OpenScape4000 V7

Thanks in advance
 
Have you changed it to something unique for your company, or have you never used it before? If you have used it before, have you recently done a version upgrade? If you guys changed it to something on your own I can't help you - otherwise there might be a couple other reasons for it.

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
 
Hi everybody,
The issue was solved with information found in others posts:

FORGOTTEN ROOT PASSWORD FOR OS4000 SUSE LINUX
If you've forgotten Linux host root password, but you know the Assistant engr password you can ssh to Assistant and change the Linux host root password with:
sshr passwd
Required software

Secure Shell (SSH) client – this is a piece of software that is working over secure shell network protocol. Used port for log-in is 22. For more details about SSH please visit:


Basic Steps to Reset Administrator Password

1. Start SSH client and then enter credentials for Assistant: IP assistant, user: engr / password.
2. Once you logged on the system with user engr, please type this command: sshr passwd

Assistant-linux:/home/engr # sshr passwd

3. Enter the new password

After entering the above command you will get an output similar to:

Changing password for root.
Password changed.

That indicates that ROOT password was successfully reset. In case you see different type of messages at this step please re-read the steps above carefully.
 
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