Opening Office files from server very slow (opportunistic locking?)

[fabfour]

One of our clients has a Windows 2003 Server with mainly Win XP clients. They've just been experiencing for the last week or so, very slow opening of Word & Excel files from the server.

We've discovered from other forums (not Tek-Tips)it is probably to do with opportunistic locking. See: MS solution:

http://support.microsoft.com/?kbid=296264

I have carried out the registry changes to the server and on two of the workstations to disable this, but the workstations are still slow to open files.

If a file is opened directly through the application i.e. Word or Excel then navigate to the file, it opens quickly. If accessed direct on the mapped drive on the server it's very very slow to open. Problem only applies to Word & Excel, pdfs for example are fine.

I've ran full malware scans and suchlike.

It does seem to be a bit intermittent.

Any ideas welcomed.

Any ideas how to

 

[xlhelp]

Please look at my 3 replies in thread68-1484627

Canadian eh! Check out the new social forum Tek-Tips in Canada.
With the state of the world today, monkeys should get grossly insulted when humans claim to be their decendents

 

[fabfour]

Thanks. Your original question and the replies you had don't quite match our problem, but nonetheless it is intriguing to see others have apparent problems with Office 2007.

We beleive ours is more of a Word/Excel network/cacheing problem and whilst I have tried the registry changes as recommended by Microsoft, the problem is stil occuring. Outlook is fine.

It has also only begun to manifest itself over the last week or so