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opening a CAD file via the internet

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rosie123

Technical User
Dec 15, 2003
46
US
I don't know if this is the right place to post this. I have virtually no knowledge of cad.
I have recently been given the task to post a link on our company website that when clicked opens up a PDF file.
In the PDF file is a design layout with the options at the bottom to
Open DWG file, Open DXF file, and Copy CAD file.
I downloaded a free CAD Viewer and was able to open and view the DXF file.
When my sales team went to the customers site to demo this they were unable to open the DXF file with their CAD Viewer (linking from our company site). Our customer spends a lot of time with CAD files and has many CAD Viewers...none of which would open my file.
However, if they used the CD-ROM version I provided they were able to open the file in their CAD viewer.
I have virtually NO experience with CAD files and don't even know how to fix this or what is wrong. The customer needs to be able to download these DXF files from our site because we will update them frequently.
 
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