Friend bought computer from his friend mainly for internet use, everything is working fine.
Computer in question is an Emachine, running Windows '98.
Friends woman did something that caused computer to no longer sign on to internet.
Friend who knows nothing about computers bravely attempts to uhm...fix problem, can't blame the guy for giving it a go, that's how I got started fixin' 'em.
However, details are a bit sketchy as to exactly what went on while admittedly computer illiterate friend tries to uhm...fix problem with modem.
Being somewhat experienced with troubleshooting and correcting PC woes, I offer to take a look at friends machine.
I think this is not too difficult a problem, but I keep my own computers running flawlessly, so it's not everyday I get to try to figure out a problem like this and excercise my troubleshooting skills.
So here's a couple of questions:
Does anyone know how to get to the setup screen on an e-machine before Win98 loads?
When I try to get the machine to find the modem, it goes straight to a message with the heading of "Opencomm" and the message "Couldn't open port".
Anyone know how to fix this? or have any ideas of what I should be looking for?
Thanks
Paz
Computer in question is an Emachine, running Windows '98.
Friends woman did something that caused computer to no longer sign on to internet.
Friend who knows nothing about computers bravely attempts to uhm...fix problem, can't blame the guy for giving it a go, that's how I got started fixin' 'em.
However, details are a bit sketchy as to exactly what went on while admittedly computer illiterate friend tries to uhm...fix problem with modem.
Being somewhat experienced with troubleshooting and correcting PC woes, I offer to take a look at friends machine.
I think this is not too difficult a problem, but I keep my own computers running flawlessly, so it's not everyday I get to try to figure out a problem like this and excercise my troubleshooting skills.
So here's a couple of questions:
Does anyone know how to get to the setup screen on an e-machine before Win98 loads?
When I try to get the machine to find the modem, it goes straight to a message with the heading of "Opencomm" and the message "Couldn't open port".
Anyone know how to fix this? or have any ideas of what I should be looking for?
Thanks
Paz