JimmyBond007
Programmer
Hi
IPoffice on 9.1.4
UCM running VMPro & OnexPortal
Avaya onex voip mobile app client connects and works like a charm on 3g and 4g network using FQDN.
Soon as I go on the customers wifi network I get voip partially connected? with my laptop on the wifi I can ping the FQDN and get a reply from the UCM. I've changed the xmpp to the internal ipaddress of the ucm and in the app I changed the server setting to the internal ip and the same thing comes back, voip partially connected.
FQDN to me is working and i'm told by the IT company there is no internal port blocking its got to be the server so i'm a little confused because it works fine off of the wifi network. Any assistance would be great. i'm back onsite tomorrow morning.
Thanks
IPoffice on 9.1.4
UCM running VMPro & OnexPortal
Avaya onex voip mobile app client connects and works like a charm on 3g and 4g network using FQDN.
Soon as I go on the customers wifi network I get voip partially connected? with my laptop on the wifi I can ping the FQDN and get a reply from the UCM. I've changed the xmpp to the internal ipaddress of the ucm and in the app I changed the server setting to the internal ip and the same thing comes back, voip partially connected.
FQDN to me is working and i'm told by the IT company there is no internal port blocking its got to be the server so i'm a little confused because it works fine off of the wifi network. Any assistance would be great. i'm back onsite tomorrow morning.
Thanks