I have a user that uses the OneX App on her phone, Android. She has a voicemail that seems to be stuck on the app and can't do anything with it. When I check the web assistant it isn't there, when I log in as her on an iPhone it isn't there. When my colleague logs in as her on his Android it's there. I cleared the mail box and nothing. Any tips?
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OneX App on Avaya
- Thread starter Hunnicut
- Start date
CASSBusinessSystems
Vendor
Two things to try:
1) Reinstall the application on the phone.
2) Restart the one-x portal services.
1) Reinstall the application on the phone.
2) Restart the one-x portal services.
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