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OneBox problem with Immediate Msg Notification

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innominabile

Technical User
Mar 18, 2009
4
IT
Hello to all!
I have a problem with OneBox 5.0 Sp1 and Sp3 integrated with MxOne 4.1 Sp4 to SIP.
Immediate notification of external number does not take place.
If a mailbox active and active Message Notification This function does not work.
What can be the problem?
Sorry if my English is not correct.

greetings
 
My info is shown at the bottom of the homepage.

///doktor
 
Hi!
What can I send?
screenshots OneBox or Windows Event Viewer? or something else?

Thanks
 
The trace of Wireshark:
Status-Line: SIP/2.0 404 Not Found
Status-Code: 404
Resent Packet: False
Request Frame: 5882
 
Pls. Send OneBox screen shots concerning the integration and msi settings.

///doktor
 
Hi again

msi settings should have been MWI settings.

Immediate notification of external number? Is it the MWI lamp that is not lid (lamp turned on) or?
Or is the recognition of mobile phones calling in to the OneBox?
Please explain more detailed.

///doktor
 
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