Onebox diversion on "Busy" does not work if going through a CP

[consultwus]

I cannot get the "Diversion on Busy" to work if I select a busy extension through an Auto Attendant menu. The call will just go back and play the Call processor greeting again.
The call diverts on busy if it is dialled directly.
Config:
BC12, SP8
OneBox 4.0
Analog integration

<VMPOP;
VOICE MAIL PORT DATA
DIR PORT IFCIND
101 101 3
102 102 3
END

<vmfup;
VOICE MAIL FUNCTION DATA
IFCIND VMF POFMT
3 EXTN3 3
END

<ICFUP;
INFORMATION COMPUTER COMMON FUNCTIONS DATA
UPDATING START TIME IS 01:30
MESSAGE WAITING FUNCTIONALITY IS ALL
INFORMATION COMPUTER EQUIPMENT DATA
IFCIND IODEV EQU RATE DFMT UPDFCN PARITY CCHECK
3 NIU1LAN 3 YES
FILLER=32 ICEXG=NONE USER=GICI-01
END

<IONCP;
NETWORKING CONNECTION
NODE/IODEV LIM USER TYPE/CON IP PORT PROC
SYSN 1
NIU1LAN GICI-1 CLIENT 192.168.0.6 2555 TCP
NIU1LAN MIS SERVER/1 192.168.0.111 2444 TCP
END

<GHDAP:GRP=390;
GROUP HUNTING DATA
GRP LIM SERV TRAF SEL QUE CUST RLTC DIR
390 1 10000 15 100000 0 0 101
102

END

<KSDDPIR=101&102;
NOT ACCEPTED
DIR
NOT ASSIGNED
<EXCAPIR=101&102;
EXTENSION CATEGORY FIELDS
DIR TRAF SERV CDIV ROC TRM ADC BSEC
101 03151515 0001120100 001151000 000001 0 010001701 0
102 03151515 0001120100 001151000 000001 0 010001701 0

END


The diagnostics:
SI 3280 3700 2005/08/12-13:40:39.515 00001000 Ericsson MD110 message.
Sent 'Command ACK' to Ericsson MD110. Msg Num 74 Def(33).

SI 3280 3700 2005/08/12-13:40:39.515 00001000 Parser Sent Text [93]

SI 3280 3700 2005/08/12-13:40:39.515 00001000 Parser Received Text [82208102]

SI 3280 3700 2005/08/12-13:40:39.515 00001000 Ericsson MD110 message.
Received 'Station Calling' from Ericsson MD110 for Line 2. Msg Num 74 Def(3).
Calling Station = 208

SI 3280 3700 2005/08/12-13:40:39.515 ffffffff Telephony Server message.
Sent 'Ring Packet' to Telephony Server Line 2.
Internal 208 is Calling
Call Type: Direct
Call Origin: Origin Internal
Call Usage: AA/VM
Media Type: Voice
Calling Ext=208


SI 3280 2964 2005/08/12-13:40:40.125 ffffffff Ericsson MD110 message.
Received 'Go Offhook' from Telephony Server Line 2.

SI 3280 2964 2005/08/12-13:40:40.125 ffffffff Telephony Server message.
Sent 'Go Offhook' completion to Telephony Server Line 2.

SI 3280 3700 2005/08/12-13:40:42.484 00001000 Ericsson MD110 message.
Sent 'Command ACK' to Ericsson MD110. Msg Num 75 Def(33).

SI 3280 3700 2005/08/12-13:40:42.484 00001000 Parser Sent Text [93]

SI 3280 3700 2005/08/12-13:40:42.484 00001000 Parser Received Text [89102]

SI 3280 3700 2005/08/12-13:40:42.484 00001000 Ericsson MD110 message.
Received 'Call Disconnected' from Ericsson MD110 for Line 2. Msg Num 75 Def(14).

SI 3280 3700 2005/08/12-13:40:42.484 ffffffff Telephony Server message.
Sent 'Disconnect' to Telephony Server Line 2.

SI 3280 2964 2005/08/12-13:40:43.078 ffffffff Ericsson MD110 message.
Received 'Go Onhook' from Telephony Server Line 2.

SI 3280 2880 2005/08/12-13:40:44.578 ffffffff Telephony Server message.
Sent 'Go Onhook' completion to Telephony Server Line 2.

 

[TXPOD]

PS needs to know if this is LB ?

 

[TXPOD]

Your print shows
<VMPOP;
VOICE MAIL PORT DATA
DIR PORT IFCIND
101 101 3
102 102 3
END

Is this a typo or have you tested with a group number set up?

VMPOI:GRP=XXX,IFCIND=3;

 

[kank]

Hi,

Are you using CDINI command for diversion on busy or PELPI? And on OneBox menu there is a check box for busy option that you can answer the call with a specific CP. Is it checked?

Regards..