One-X Portal user call log on hour higher as IP Office phone call log

[intrigrant]

I Have a One-X portal on 8.1 and the call log on one-X portal shows the time of the calls plus oan hour.
So the call log on the phoen hows 15:22 and One-X Portal shows 16:22
If I change the time offset in IP Office from +01:00 to 00:00 the time in One-X Portal stays the same.

One-x Portal is latest 8.1 Windows version.
I've done only Linux versions until now and I never noticed the difference before.

Anyone has ssen this and have a workaround/solution for it?

A simple mind delivers great solutions

 

[tlpeter]

Is the BIOS time the same as the time on the OS?
I have the slight idea that this has happened to me before but i am getting older


BAZINGA!

I'm not insane, my mother had me tested!

 

[intrigrant]

I am older but yes that is not the problem. It looks like either One-X Portal or the webserver adds one hour to the logs.
I can imagine that the date/time is send as a LONG WORD called a serial date and when converting it convert it to another value as expected.

We have the same on our UC110 server in the office so it is not really windows related

A simple mind delivers great solutions

 

[tlpeter]

I have just checked on our 1XP server and the call log is alright for me.
We run the IPO server edition on 8.1
But you are not crazy, i have seen this and i never found why.


BAZINGA!

I'm not insane, my mother had me tested!

 

[intrigrant]

Both sites who have this are on 8.1, just checked on a customer site with a VPN phone and there is no problem there.
Phone and One-X show the same time/date for the calls.
It's time to call Avaya I guess.


A simple mind delivers great solutions

 

[tlpeter]

I think it is
Perhaps try to see if the trial version fixes the problem or not and log it there.
Much quicker and direct contact.


BAZINGA!

I'm not insane, my mother had me tested!

 

[intrigrant]

That is my idea, we are running the trial version in the office.

A simple mind delivers great solutions

 

[tlpeter]

I just updated our (the IP500 is rebooting now) so maybe i will have the same problem now


BAZINGA!

I'm not insane, my mother had me tested!