Hello guys, i need help...
specs:
1) IP Ofiice 500 v2
2) server with MS Windows Server 2008 R2
Voicemail Pro and one-X Portal installed on server.
And now problem description...
users can`t make calls, IP Office connect deskphones even if users or user make or receive call using one-x portal web interface
if i connect directly to voicemail i can listen to messages that i have
if i connect to onexportal i can`t listen to messages on browser. it gives a warning message: "Currently unable to play Voicemail messages via the browser. Please select 'phone' mode to play back voice messages on your desk phone."
*Web voicemail service installed and starts automatically
**if i type IIS show a login page to voicemail and i can play messages via browser
***IIS is installed and configured before VM Pro installation ( Enabled Direct Metabase Edit, IIS6 Configuration Compatibility, SSL disabled for the default website, The Voicemail Pro voicemail server installation include the Web Voicemail Pro component.)
****After Voicemail Pro installation available such directories as "NamesGreetings", "PersonalGreetings", "VoicemailAccounts", "Voicemail".
P.S. sorry for my english
specs:
1) IP Ofiice 500 v2
2) server with MS Windows Server 2008 R2
Voicemail Pro and one-X Portal installed on server.
And now problem description...
users can`t make calls, IP Office connect deskphones even if users or user make or receive call using one-x portal web interface
if i connect directly to voicemail i can listen to messages that i have
if i connect to onexportal i can`t listen to messages on browser. it gives a warning message: "Currently unable to play Voicemail messages via the browser. Please select 'phone' mode to play back voice messages on your desk phone."
*Web voicemail service installed and starts automatically
**if i type IIS show a login page to voicemail and i can play messages via browser
***IIS is installed and configured before VM Pro installation ( Enabled Direct Metabase Edit, IIS6 Configuration Compatibility, SSL disabled for the default website, The Voicemail Pro voicemail server installation include the Web Voicemail Pro component.)
****After Voicemail Pro installation available such directories as "NamesGreetings", "PersonalGreetings", "VoicemailAccounts", "Voicemail".
P.S. sorry for my english