I have an Avaya IP Office 11.0.4.0.0 along with the linux Application Server. Every so often the process for the one-x portal crashes, which I then have to root into the Application Server and restart the processes manually. Our software platform has a telephony integration that relies on this service, so it's critical that this stays up. It takes about 15 minutes to start backup when the service is restarted.
Our provider is pretty useless as they are throwing their hands in the air and saying we don't know what's going on. Has anyone else experienced this?
Our provider is pretty useless as they are throwing their hands in the air and saying we don't know what's going on. Has anyone else experienced this?