One-X Mobile Help - IP500

[WolfmanatHeil]

I need some help, a few months ago we had a vendor install a Ip Office 500 system. I have been trying to find the One-X mobile software. However, my vendor is telling me it is only in Beta for the IP Office system. Everything I had read was to the contrary that in fact it works on IP Office 500 Release 4.2 +. Can someone validate that and also if that is true how can I get the software needed. I am getting no help from my vendor and they have now begin to ignore. I already have my One-X license in place (bought that from CDW)

Thanks

 

[amriddle01]

ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/4_2GA_Builds/One-X/One-X_Mobile_IP_Office_Device_Compatibility_List.pdf

That's the list I have, may have been updated

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

http://marketingtools.avaya.com/kno...cts/bulletins/techtips/global_techtip_206.pdf

may be more relavant

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

i would get a new vendor. they are wrong.

http://www.twitter.com/tem1985

 

[hairlessupportmonkey]

took a few minutes to find

ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/4_2GA_Builds/One-X/One-X_Mobile_IP_Office_Device_Compatibility_List.pdf

at the end of each item there is a download link in the PDF itself.

 

[hairlessupportmonkey]

mind you the links in the PDF are now dead - sorry

 

[amriddle01]

Plus I posted that nearly ten mins ago HSM

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[hairlessupportmonkey]

i know - tek-tips not running too quick

 

[amriddle01]

Mind you, if you are talking about a softphone version as oppose to this app that just dials shortcodes for you, they are right

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

P.s The One-x licence is for something different altogether, so unless you are running one-x portal you may have wasted your money there

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

ouch. indeed the license you want is called mobility features.

http://www.twitter.com/tem1985

 

[WolfmanatHeil]

Thanks, I found those threads... I was able to get the One-X Portal working fine cause I have the software. When ever I click on the download links for One-x Mobile it says I have to have a PLDS login. So where did you all get your software for the actual One-X mobile? I already have the license installed and awaiting my software.

 

[WolfmanatHeil]

One note to clairfy I am looking for the server piece itself I guess that would be 1.1.4

 

[TomMills]

there is no server app. only the client apps for the handsets. i got mine from the links in the pdf, but that was about a year ago

http://www.twitter.com/tem1985

 

[amriddle01]

WolfmanatHeil, The one-x mobile has nothing to do with One-x portal and also it isn't licenced.
Avaya messed up calling several different things one-x from entire systems to handsets a server/portal and a mobility aid for smart phones this may be causing confusion.
What is this licence you have called and what do you want to achieve with the One-x mobile client?

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[WolfmanatHeil]

We are looking to use the IP Office (Check VM, Four Digit dialing, Twinning, transfer calls ect.) with Blackberry's and Iphones.

http://www1.avaya.com/campaign/demo/iphone/index.html

The server I thought I needed was the One-X Mobile 1.1.4 that you can download here with a login:

https://support.avaya.com/css/appma.../P0438/C200910812479850003#wlp_Downloads_Page

When you go to use the Avaya One-X mobile client on a device it wants a server's IP Address. That is where I figured a server comes in to play. I must be confused. Thanks again

 

[TomMills]

those are for cm not ip office. sorry fella.

http://www.twitter.com/tem1985

 

[amriddle01]

As I thought, the vendor was correct, that version of One-x mobile does not work with IP Office ... that's for Avaya Unified Coms ...sorry. But it's mainly Avaya's fault for calling everything one-x it does get confusing especially as there are differnet types of mobile client too

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

i'll retract my earlier slagging off of said vendor.

http://www.twitter.com/tem1985

 

[Bas1234]

@WolfmanatHeil,

All the info for the IP500 can be found here:

http://marketingtools.avaya.com/knowledgebase/

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It works! Now if only I could remember what I did...

Dain Bramaged
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