ipotech808
Vendor
I know this was posted earlier but no resolve so I am posting with a screenshot of this error.
I updated with the latest release of 9.0.1.0 a week before this screenshot. They said they are getting voicemails on the one x app and sometimes not able to retrieve it, it would show a blank time but will show caller id and timestamp.
They said that this particular voicemails has an actual message because they can listen to it in the emails. So these are not blank voicemails. the vm to email is set as SMTP so it cannot delete the voicemails from the server.
Any reason behind these blank VMs? or how to stop it from happening?
Thanks in advance!
I updated with the latest release of 9.0.1.0 a week before this screenshot. They said they are getting voicemails on the one x app and sometimes not able to retrieve it, it would show a blank time but will show caller id and timestamp.
They said that this particular voicemails has an actual message because they can listen to it in the emails. So these are not blank voicemails. the vm to email is set as SMTP so it cannot delete the voicemails from the server.
Any reason behind these blank VMs? or how to stop it from happening?
Thanks in advance!