one-X Attendant Busy Indicator

[InOvrMyHd]

I have installed the Avaya one-X Attendant loade and working but the busy indicator lights are not functioning properly and there is an orange icon in the lower right hand corner that displays "Disturbed" when the cursor is over the top of it.

Anyone have any thoughts or suggestions?

 

[cycledick]

Did you ever get this resolved? I'm having the same issue. One-X Attd is working, but I'm not getting busies like the users guide says I should. Busy is yellow, but not external busy or orange for SAC.

 

[Mitch672]

Did you program the "attendant console" in the switch ("change attendant 1", also "change console"), and setup the hundreds extension range for each "soft" button? I think it's defniity/switch programming you should take a look at.


Mitch

AVAYA Certified Expert

 

[masie]

I need a user guide for ONE-X ATTD R3. Can any one point me in the right??