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One-X agent V2.5 - Click to dial issues

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olsoth

IS-IT--Management
Feb 24, 2009
16
US
Recently installed One-X agent V2.5 and installed the patch. During installation, checked the allow click to dial with IE box (users are on IE 8). Pulled up a browser that had a phone number listed. You can see the yellow highlight and when placing cursor over it, can see "place call using Avaya One-X agent". When you click on the link, nothing happens. Anyone out there experience that and know how to resolve to get the call to be placed using Avaya One-x V2.5? Any comments would be most appreciated.
 
One-X Agent is not IP Office software.

I suspect you want to be on the Definity/Aura forum Here

Jamie Green

[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer
 
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