One-X 9.1 no outlook pop up

[headcase69]

IPO 500v2 9.1
VMPro 9.1
One-X 9.1.12

running windows 10 pro with office 365

call assistant working great, but can't get the outlook pop-up working???? ive been looking on the site for hours now and trying all the tips I could find, but no luck. I was hoping someone might be able to point me in the right direction on how to get this to work? is there a bug in the 9.1 software?

 

[sizbut]

Look in the one-X Portal help. What does it say in the Microsoft Outlook Plug-In section about supported versions of Outlook?

Stuck in a never ending cycle of file copying.

 

[headcase69]

i see that outlook 2013 is supported (as im running outlook 2016 which is not supported with 9.1). i wasn't sure, but i thought i saw some people say they had some success with getting this to work? i was just hoping i could get lucky and have someone share their secret...


is there a version of One-X that will work with outlook 2016?

thanks for the response!

 

[cpolley1]

Have you downloaded the One X plugin for outlook?

Check out this old thread...

https://www.tek-tips.com/viewthread.cfm?qid=1767142

Clint Polley

https://www.politoninc.com

 

[emmitt2727]

We had to upgrade to 10.0 to get ONe-x to work with 2016

 

[headcase69]

i have installed R11 on the IPO500v2 and also installed 1XP R11. i have the "add in" working with out-look now but cant get the dang pop-ups to work?!?! i have all the settings set to "screen popping" but still no luck. is there something else i need to check?

thanks again for the help!