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one way audio when transfering calls to PSTN

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abdou9

abdou9

Technical User
Apr 8, 2023
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Hi Mates,
We have an avaya aura setup, the issue is as follow.
When making a unattendant tranfer to an external number, we randomly have one way audio.When i trace the call, i see that after the transfer is completed, we still be part of the call path and the rtp is still going through our sbc back to original caller.
Any insighits?
 
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Check your rtp udp port range between your carrier to the SBC to make sure they match. Then do the same with your inside leg.
 
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