Waldosworld
Vendor
Multi-site customer with MCD 6.0 and Nupoint 6.0 and several phones are old Avaya sets running in SIP mode.
No issues with the new sites.
However they have a branch with and older MCD 4.2 and a MAS 3.0 running Nupoint where we are experiencing issues.
If caller from new site calls old sites voicemail or is rerouted gets one way audio.
The network the SIP phone is on is in the local networks of the MAS.
Tests calls using a 3CX SIP softphone work fine.
Unfortunately the mirroring option is not purchased for the Avaya sets.
Any ideas?
No issues with the new sites.
However they have a branch with and older MCD 4.2 and a MAS 3.0 running Nupoint where we are experiencing issues.
If caller from new site calls old sites voicemail or is rerouted gets one way audio.
The network the SIP phone is on is in the local networks of the MAS.
Tests calls using a 3CX SIP softphone work fine.
Unfortunately the mirroring option is not purchased for the Avaya sets.
Any ideas?