One user not receiving e-mail

[pokemeintheye]

Anyone,

I am running Exchange 2000 SP3 on a Windows 2000 SP4 server in a Windows 2003 Domain. We just recently routed all SMTP traffic though our Watchgaurd firewall. Now a particular user is not getting e-mails from outside the company, or they are just arriving hours after the e-mail has been sent, however, the same e-mail when sent to another user arrives promptly. Can anyone offer any help on this issue, or point me in the right direction. Thanks.

 

[Matrixa]

hello

does the user have any special permissions !

I can only show the door, your the one that has to open it !

 

[pokemeintheye]

No, this users has the same permissions that the other users that received the e-mail do.

 

[Matrixa]

How about any DNS errors, Does you exchange server know that the machine is there. Are there some restrictions on that computer for port 25

I can only show the door, your the one that has to open it !

 

[pokemeintheye]

No, nothing like that. The workstation is setup just like everyone else. I don't quite understand why Exchange would need to know if a certain machine exists, I thought the mail was delivered to the mailbox in the information store on the server and the client just let you access the mailbox.