One Phone licence to serve multiple Phones

[matatan]

An ex-Nortel engineer told me once that it was posible to use one license serving several phones, this is very useful when you have for example a sales force team usually working off the office and there is none or little chance that every single user at the building use the phone at the same time, and you have a limited amount of phone licenses, usually more configured phones than available licenses.

I have a customer who wants to do this but I don't know if this is possible, and even more I don't have a clue how to do it.

Can any one point me in the rigth direcction?.

 

[trvlr1]

I think you may have misunderstood what you were told. If you program a phone in the system, it takes up a license. You cannot program a phone on a regular TN without it taking up a license.
However, if you program one ACD phone for use with Symposium for example, you can have different agents log in to that phone at different times using their individual Symposium log on, one at a time of course. So for instance, 3 agents on 3 different shifts, can use the same phone, so 3 people only use 1 TN license.

 

[bhassell2000]

i thought maybe he was talking of a host phone and virtual office users each logging in to get thier own line

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[trvlr1]

Thats true ... can you confirm which MATATAN?

 

[matatan]

Actually, the guy was very serius about this and he was about to show me the way it is done but sudenly he got promoted and moved to another state.

trvlr1, my first believe was that one but he insisted he did it for a hotel and it worked.

This is a really good workaround when you don't want to aqcuire new licenses.

 

[rain78]

Are you talking TDM or IP Phones? I know this is possible on TDM but not on IP

 

[NortelGuy1979]

There's something about licensing on IP phones when you use virtual office - the physical phone itself doesn't use a license, only the user when they log in - or vice versa. Lemme look it up. Unless someone remembers off the top of their head; it was a fairly new feature I think. Maybe in 7.0?

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[NortelGuy1979]

Ah yes - it was "Virtual Office-only IP phones" in 7.0. The "What's New" blurt in 7.0 says:

"This feature allows an administrator to configure Virtual Office-only IP phones. These IP phones are in a Virtual Office logout state by default; they do not ahve an assigned DN and they do not consume a TN license. These phones can be used for only for Virtual Office login."

Then, it says to reference "Virtual Office-only IP Phones" in Features and Services Fundamentals, NN43001-106 (probably book 6 of 6).

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[matatan]

You where right it was virtual Office for IP Phones. Now is working and I can go on vacations.

Thanks guys..