Mcd 5.0
PRI NI-2
The PRI was recently changed at this site. No issues previously
Troubleshooting steps
Only one phone is office has issue dialing out
Call is verified to reach PRI via ARS by CCS Trace
Call drops immediately during call setup
Extensions were swapped via MAC address problem remained with the original extention - (followed the mac address)
Outbound caller ID was replaced with working number problem remained
Programmed new user on new phone and swapped extension numbers (old phone/MAC not used) and problem temporarily went away but returned after a few hours
Internal calling and site to site calling over IP trunks are unaffected
system does not have SWA so no support
The only thing I can think to test is in an EDT command somewhere that will tell me which side is sedding the disconnect PRI or MCD. Does anyone know which command? Possible EDT Trace TCP L2L3?
Any other suggestions
**********************************************
What's most important is that you realise ... There is no spoon.
PRI NI-2
The PRI was recently changed at this site. No issues previously
Troubleshooting steps
Only one phone is office has issue dialing out
Call is verified to reach PRI via ARS by CCS Trace
Call drops immediately during call setup
Extensions were swapped via MAC address problem remained with the original extention - (followed the mac address)
Outbound caller ID was replaced with working number problem remained
Programmed new user on new phone and swapped extension numbers (old phone/MAC not used) and problem temporarily went away but returned after a few hours
Internal calling and site to site calling over IP trunks are unaffected
system does not have SWA so no support
The only thing I can think to test is in an EDT command somewhere that will tell me which side is sedding the disconnect PRI or MCD. Does anyone know which command? Possible EDT Trace TCP L2L3?
Any other suggestions
**********************************************
What's most important is that you realise ... There is no spoon.