ONE BUTTON SPEED DIAL 2

[emswij]

I am looking for a way that I can have a user press one button and it transfers them to another extension. I have communication manager 6.3 on Avaya 6408D+ or 2420.

The current way is to pick up the call and then hit transfer>extension>transfer.

I was hoping there could be a vector string or something I could make that pushes people over to this extension with speed. I have a very good reason for needing this.

 

[john8lee]

Is the destination station a static destination?

 

[joe2938]

program a button for a busy indicator of the desired extension number, transfer hit button then transfer again

 

[john8lee]

The problem i see is that there is no Feat code for transfer to employ in an autod type scenario

 

[joe2938]

Use a busy indicator button as I stated earlier

 

[john8lee]

agreed, but he wants a single button push to execute the complete command

 

[joe2938]

really too funny, sounds like a very lazy customer, I once was asked for a button that inserted a 9 for an outside line, omg what is wrong with some people lol I am sure with a button programmed to a vdn to vector with the right amount of pauses this may be achievable

 

[john8lee]

amen, but without a feat code to dial for transfer it would still be necessary to hit transfer then the vdn. Looks like your best bet is answer, transfer, <busy-ind>, transfer

 

[joe2938]

yup I agree

 

[emswij]

Figured it out

INST-TRANS

 

[john8lee]

awesome

 

[AvayaTier3]

Administering Avaya Aura
Communication Manager
Release 6.3
03-300509
Issue 10
June 2014

page 202

"inst-trans" button - Instant Transfer - 1 per station

An Instant Transfer button does an instant transfer by performing an immediate
unsupervised transfer to the button's administered destination. The Instant
Transfer button is intended for transfer to Polycom room systems, which are
capable of hosting a conference and auto-answering calls as well.
The Instant Transfer button is not limited to video set-types; however, it
may be useful on other set-types as well.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[joe2938]

learn something new every day, pink for Aavayatier3 for the in depth explanation