one box auto attendent not functioning

[BP128i]

Hi Friends
I have replace IPLU card in MX TSW for one box application . But after replacing IPLU card if I dial Voicemail hunt group no internally it will prompt the preloaded welcome promt message , after that if i press any internal extension it prompts as below.
"THE PERSON YOU WANT TO REACH IS NOT CURRENTLY AVAILABLE.EXTENSION XXXX HAS NOT BEEN ACTIVATED"
or even it is not getting transfered to operator.

Here if i try to reach operator by pressing 0 still it prompts the same above message.

So that I cant give landing to auto attendent.


The version of one bax application is 4.1 with 8 channel licence. I checked from MX ONE side all programming is fine . Also One box will detect the DTMF digits , bcoz if I try to reach any extension it will prompt the exact extension no.

Can any help on this issue.
Thanks in Advance
BP 128i

 

[whosrdaddy]

downgrade IPLU AND install OB patches...

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What You See Is What You Get
Never underestimate tha powah of tha google!

 

[BP128i]

Hi doktor/Whosrdaddy,

Thank you very much for ur valuable inputs.

//BP128i

 

[doktor]

Let us know about your progress with this issue...

///doktor

 

[BP128i]

yes doktor sure

//BP128i