? on PRI setup and hunt groups

[tkoon]

If i was to have the CO outpulse hunt group numbers and assign stations that need to ring on incoming calls members to the hunt group would this setup work good? Thanks in advance

 

[tkoon]

Forgot to mention that the system was ICS with
6.1 software

 

[jerryreeve]

take the outpulsed number such as 689 and use a target line to capture the call then have the hunt group answer calls on that target line (assign that target line to the hunt group)

the incoming number does not have to be the hunt group number in fact that may end up causing some confusion just remember that the incoming digits have to be captured by a target line first then handeled like calls on a copper line.

----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com

 

[BombOne]

you can use any DID on the PRI, just asighn the target line to the hunt group. what are you trying to do, make the call ring to a different person each time?

 

[BombOne]

sorry Jerry, I must have been typing while you submited your post

 

[jerryreeve]

No Problem

----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com

 

[tkoon]

Have a cutomer that has an exsisting t-1 that is used only for outbound calls. They have 24 copper lines for incoming calls. Not for sure why other vendor set this up. They are going with a DIA circuit from mccloud. I am not a Nortel guy per say so thats why I thought this would be the easiest way to set up incoming calls due to all phones being able make outbound calls any ways.

 

[tkoon]

They have 2 copper hunt groups was tring to break this up by way of hunt groups. If i understand this right just assign outpulse # to a hunt group and this will work ok

 

[BombOne]

it would be easier to asign the taget line of the outpulsed number to the sets you want it to ring on, you dont need an internal hunt group for the calls to hunt, it will hunt automaticly on the PRI, if you set a line to ring only on a set, the number of calls that can go to it will only be limited by the number of intercom keys.

 

[tkoon]

The target line of the outpulse number can be assigned to multiple phones around 25. The other vendor that installed the exsisting

 

[jerryreeve]

Side note on this. the number outpulsed by the telco DOES NOT MATTER to the hunt group. the hunt group only answers calls that are:
1. transfered by another phone
2. transfered by auto attendent/CCR
3. Forwarded to it by a telephone
4. lines/trunks/target lines that the hunt group has assigned to it.

the number dropped by the telco is not like you pick up intercom dial tone and dial a number. the number has to be captured by tye system. the target line setup is the method that those digits are caught and then the target line follows its programming to send the call to the correct location.

as noted in earlier posts, you need to set up one of the target lines
Lines >> line:XXX >> trunk/line data >> Rec'd #:
then System Prgrming >> Hunt groups >> Show Group:__ >> Line assignment >> Show Linetarget line) >> Assigned


----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com

 

[cook1082]

I think there is some confusion here. You say you only dial out on the T-1 and you have 24 copper lines in 2 hunt-roll over groups . You can assign one group of roll numbers to one hunt group and do the same for the other. The only thing with a hunt group is you are only presented one call at a time . if you assign the lines to the phones as ring only and add a couple of intercom keys you can answer multiple calls at once.

 

[tkoon]

Thanks for the info!

 

[jerryreeve]

Looks like he was trying to get rid of the copper and move the calls to the T1 (the outpulse comments) is this correct?

or do you have E&M trunks that the telco is outpulsing to you on?



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JerryReeve
Communications Systems Int'l
com-sys.com

 

[tkoon]

Forgot to mention that they are porting the numbers over to the new PRI circuit. The setup that was done on this was lines 025-048 setup for E&M pool b Pool A contains all the copper lines. When the porting takes place will I have to make any changes to the PRI pool

 

[jerryreeve]

Are you changing the T1 to a PRI? or are you adding another DTI Card for a PRI? Do you already have existing DID numbers? and along with the rest what software level are you running?

My best suggestion for this is to find out a DID number available (there will be some) and assign it to a target line, then set up the hunt group to answer the way you want it and test it with the DID number. then when you get the numbers ported from the telco just change the rec'd number on the hunt group.


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JerryReeve
Communications Systems Int'l
com-sys.com

 

[Deweyhumbolt]

What I don't get is he says all incoming calls come over copper, unless those are analog DIDs (doubtful), there is no out-pulsing happening. Now, is he gaining a PRI and losing 24 copper, excellent idea, but it's not clear.

 

[jerryreeve]

True:; it is real easy to get confused without all the info. my guess. at least until he gives me better info is that they have a long distance T1 in 001-24 and then six LS cards for 24 copper trunks. should have kicked up to PRI a while back cost break even is probably between 12-18 lines.

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JerryReeve
Communications Systems Int'l
com-sys.com

 

[Deweyhumbolt]

Agreed, I tell people 14 lines is break even, and why not gain the features eventhough you lose redundancy.

 

[tkoon]

Not for sure why they had that setup with all the copper lines. Changing the exsisting pri that has no DID to pri with DID.What the customer does is dial 9 for outbound calls that are routed out on PRI