I have a user who claims that a person is dropped when on hold after a certain period of time. I was wondering if there is a setting to adjust how long a person can stay on hold before they are dropped? Or are they not dropped, these people are just hanging up?
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On Hold Time
- Thread starter andyj66
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bigindian65
Technical User
90% they hang up on extended holds. put yourself on hold.
Mato' Was'aka
Mato' Was'aka
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