on call indicator

[fsoz]

went to an Avaya IPO406 v2 from a MICS. On internal calls you used to be able to tell if person you are calling was on the phone. Can the 5410 be programmed to do that.

 

[amriddle01]

If you set a "User" button on the handset for the person you are calling it will be underlined if they are busy, other than that it's busy tone/Voicemail. unless you use Phone Manager or One-X of course

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[fsoz]

I thought of that too, but there isn't room on a 5410 for 35 users

 

[Bas1234]

Buy a EU24 or use Phone Manager.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

Nope

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Bas1234]

Or move all users into one big room so you can see if they have their handset to their ears. ;-)

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[fsoz]

EU24 not practical for 35 users, Phone manager sounds interesting, is that an app that runs on your PC and uses IP

 

[fsoz]

Sick of hearing "the old system could do it

 

[Bas1234]

Yes it software runningg on a PC

Start reading here;

http://marketingtools.avaya.com/kno.../mergedProjects/phonemanager/introduction.htm

Then ask you BP/reseller what version you need to use!

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

Yeah, and I bet they can't say "my old system could do it" when they see it

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[tlpeter]

Better show one x portal.
Looks better and no client installations anymore.

ACS IP Office
APSS IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
APSS UC
ACA - Voice Services Management


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

True, but I have never found that to be a huge issue. Also fsoz you will need a spare server 2003 machine with 2GB Ram to use One-X, but it is one install as oppose to each user but is a little less responsive than Phone manager

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[fsoz]

I see phone manager lite doesn't require a license, can this be downloaded to try it out?

 

[amriddle01]

Sure can, what release of firmware is your IP Office on?

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[tlpeter]

It uses the same license so the only costs are 1 recent desktop and a license os server 2003/8 which most it department have.
Why a desktop ? They are quicker then most servers with 1XP somehow.

ACS IP Office
APSS IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
APSS UC
ACA - Voice Services Management


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Bas1234]

Try this one will work I think if you are on the latest 5 or 4.2

ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/4_2GA_Builds/USER/COMPLETE_CD/USER4_2_31.exe

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[fsoz]

4.2 (17)

 

[amriddle01]

Yeah, use the link Bas posted above. You may wish to consider upgrading the system to a latest 4.2 to cure issues you may have/may get in future

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Bas1234]

That not the latest, but try it don't think it will cause any problems. If you have som trouble then try to get the PM for that release or upgrade. 4.2.17 is rather old and has some bugs.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[fsoz]

The system software can't be had for free, can it?
I've been out of the business for 6 years, used to install mostly ESI. Bought this system from a bankruptcy, first install on this platform.