(On Another Call) Display not showing

[mynameisEarl1959]

Hello All,
I have a BCM 400 4.0 with one digital T7316e that when on the phone (On Another Call) Display not showing when called from another DN interanally. Is there some setting I am overlooking or maybe a REBOOT is needed?

Thanks Earl

 

[phoneguy610]

do you have more then one intercom key programmed?

ddcommllc.com
Avaya/Toshiba/SyntelSolutions

ACIS

"Will work for stars

 

[mynameisEarl1959]

there are 3 intercoms pgm'd but all sets are pgm'd the same and they work fine?

 

[norstarboy125]

Did you try a different phone at that position?
Maybe try a different port? Reboot?

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[mynameisEarl1959]

trying reboot this weekend?

 

[supportbcm]

I have the same problem with BCM450 and 1140 ipset...
do you have any news?

 

[Derrick72]

I work with Earl. We have rebooted the system, changed phones and moved ports and it still doesn't work. Any Ideas?

 

[snowman50]

Untick DnD on busy to allow multiple calls

 

[Derrick72]

It is unchecked. still having the issue.

 

[cook1082]

Is this on the same extension number everywhere you move it. Try changing it to a different DN and if it works change it back.

 

[minicompbx]

Let me know If anyone got any solution. I think that we seem to have the same issue

 

[Derrick72]

I am going to the site Tuesday. I will let you know if it works. thank you in advance

 

[Derrick72]

We found the issue. His extension was an answer DN on another set. noone uses the set so noone knew the answer dn was on it. took off the answer dn and it works