system is running ver 6 mcd and still using digital phones having connection issues to PER nodes right after the system syncs to the license AMC happens 2-3 times a week all devices in the PER nodes go offline and come back online
from the error logs cut and pasted from an excel file it starts at the bottom at 12:55 pm right after it synced to AMC then looses connection to the PER nodes
any thoughts or insight would be great
SecurityMgr RequestMatchingProfileData() System is running with GDM Mode. Attempting to retrieve user profile.
Call Control - Software Program: dvcmgr Offset: 2:000032A4 PC: 0029EF72 Program: dvcmgr Offset: 2:00004542 PC: 002A0210
Call Control - Software CBQUEUE: Swid $02, $90 not found in callback queue.Unable to mature callback set against DN 5999.Traceback: Program: cbqueue Offset: 2:0000128A PC: 0038E088 Program: dvcmgr Offset: 2:00002C40 PC: 0029E90E
Call Control - Maintenance MC330AB DNI Line at location 07 1 06 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 05 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 02 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 01 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 07 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 10 installed
Call Control - Maintenance MC330AA DNI Line at location 05 1 04 installed
Call Control - Maintenance MC330AB DNI Line at location 05 1 03 installed
Call Control - Maintenance MC330AA DNI Line at location 05 1 02 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 03 installed
Call Control - Maintenance MC330AB DNI Line at location 05 1 01 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 12 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 11 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 08 installed
Call Control - Software dnichdlr - invalid plid : 7 1 3 9 1TRACEBACK (see above for first level info): dnichdlr +2:$DE6 dnichdlr +2:$110A dnichdlr +2:$1164
Call Control - Software INVALID MESSAGE, OFFSET 2:$2E6, PC: $2E629ALOG_ID: dnichdlr#20, PROCEDURE: valid_dnic_msg, SEVERITY: cp_informPID: ($4, $6C)MSG_FUNC_CODE: $F0, MSG_TX_PID: ($2, $10)MSG_DATA: $0 $0 $0 $7 $0 $33 $33 $30 $41 $42 $20 $6 $20
Call Control - Maintenance MC330Ax DNI Line at location 07 1 05 removed
Call Control - Maintenance MC330Ax DNI Line at location 05 1 04 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 01 removed
Call Control - Maintenance MC330Ax DNI Line at location 05 1 01 removed
Call Control - Maintenance MC330Ax DNI Line at location 05 1 03 removed
Call Control - Maintenance MC330Ax DNI Line at location 05 1 02 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 02 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 07 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 10 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 06 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 03 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 12 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 11 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 08 removed
Call Control - Maintenance MC312AB Peripheral Cont I at location 5 1 16 DTMF Receiver circuit 7 was returned to service
Call Control - Maintenance MC312AB Peripheral Cont I at location 7 1 16 DTMF Receiver circuit 7 was returned to service
Call Control - Software DAMAUDITS: no card at internal plid 6 0 10 28 Dam state = $8
Call Control - Software DAMAUDITS: no card at internal plid 6 0 10 6 Dam state = $8
Call Control - Software DAMAUDITS: no card at internal plid 6 0 9 12 Dam state = $8
Call Control - Maintenance MC312AB Peripheral Cont I at location 7 1 16 DTMF Receiver circuit 1 was returned to service
Call Control - Maintenance MC312AB Peripheral Cont I at location 5 1 16 DTMF Receiver circuit 1 was returned to service
OPS Alarms DSA ForwardUDTMessageToOPS()->Cannot connect to UDTHANDLER
OPS Alarms DSA ForwardUDTMessageToOPS()->Cannot connect to UDTHANDLER
Call Control - Software OS (DDAUDIT) ==> Controller number $7, plane 0 does not respond to audit
Call Control - Software OS (Auditwork) error: Audit assert failed for audit Data Distributio.
Call Control - Maintenance ------------ Current System Alarm : | NO ALARM | viewed from Active ------------
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312AB Peripheral Cont I at location 07 1 16 Activeis now OPEN.
Call Control - Maintenance MC312AB Peripheral Cont I at location 07 1 16 installed
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312AB Peripheral Cont I at location 05 1 16 Activeis now OPEN.
Call Control - Maintenance MC312AB Peripheral Cont I at location 05 1 16 installed
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 33 for MMCNum 3, FIMNum 0 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 0
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 0
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 12. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 12 cause = 7 (lower node not available in open state) ICB = 0x6 .
Call Control - Maintenance ---------------+--------+-------+-------+-------+---------+---------+---------- Per msg link | 4 | 2 | 50 % | Minor | 50 % | 80 % | 100 % | ---------------+--------+-------+-------+-------+---------+---------+----------
Call Control - Maintenance ---------------+--------+-------+-------+-------+---------+---------+---------- |Total In| Unavailable | Alarm Threshold Percentages Category | System | Total | % | Alarm | MINOR | MAJOR | CRITICAL
Call Control - Maintenance ------------ Current System Alarm : | MINOR | viewed from Active ------------
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 21 for MMCNum 1, FIMNum 1 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 0
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 0
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 6. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 6 cause = 7 (lower node not available in open state) ICB = 0x6 .
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312Ax Peripheral Cont I at location 07 1 16 is now in SCANNING mode.
Call Control - Maintenance MC312Ax Peripheral Cont I at location 07 1 16 removed
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 33 for MMCNum 3, FIMNum 0 MsgLinkNum 0 is closed for cause 6.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 6
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 0
MSGLINKMGR ActionRoutine06 --> Link Closed in link 12 cause = 6 (4 = checksum, 5 = parity, 6 = expired from waiting for the lower node ) in open state ICB = 0x6 .
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 21 for MMCNum 1, FIMNum 1 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 0
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 6. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 6 cause = 7 (lower node not available in open state) ICB = 0x6 .
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312AB Peripheral Cont I at location 07 1 16 Activeis now OPEN.
Call Control - Maintenance MC312AB Peripheral Cont I at location 07 1 16 installed
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312Ax Peripheral Cont I at location 07 1 16 is now in SCANNING mode.
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312Ax Peripheral Cont I at location 05 1 16 is now in SCANNING mode.
Call Control - Maintenance MC312Ax Peripheral Cont I at location 07 1 16 removed
Call Control - Maintenance MC312Ax Peripheral Cont I at location 05 1 16 removed
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 33 for MMCNum 3, FIMNum 0 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 0
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 21 for MMCNum 1, FIMNum 1 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 0
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 12. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 12 cause = 7 (lower node not available in open state) ICB = 0x6 .
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 6. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 6 cause = 7 (lower node not available in open state) ICB = 0x6 .
Licensing AMC sync 3300-12.0.9=software
from the error logs cut and pasted from an excel file it starts at the bottom at 12:55 pm right after it synced to AMC then looses connection to the PER nodes
any thoughts or insight would be great
SecurityMgr RequestMatchingProfileData() System is running with GDM Mode. Attempting to retrieve user profile.
Call Control - Software Program: dvcmgr Offset: 2:000032A4 PC: 0029EF72 Program: dvcmgr Offset: 2:00004542 PC: 002A0210
Call Control - Software CBQUEUE: Swid $02, $90 not found in callback queue.Unable to mature callback set against DN 5999.Traceback: Program: cbqueue Offset: 2:0000128A PC: 0038E088 Program: dvcmgr Offset: 2:00002C40 PC: 0029E90E
Call Control - Maintenance MC330AB DNI Line at location 07 1 06 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 05 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 02 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 01 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 07 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 10 installed
Call Control - Maintenance MC330AA DNI Line at location 05 1 04 installed
Call Control - Maintenance MC330AB DNI Line at location 05 1 03 installed
Call Control - Maintenance MC330AA DNI Line at location 05 1 02 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 03 installed
Call Control - Maintenance MC330AB DNI Line at location 05 1 01 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 12 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 11 installed
Call Control - Maintenance MC330AB DNI Line at location 07 1 08 installed
Call Control - Software dnichdlr - invalid plid : 7 1 3 9 1TRACEBACK (see above for first level info): dnichdlr +2:$DE6 dnichdlr +2:$110A dnichdlr +2:$1164
Call Control - Software INVALID MESSAGE, OFFSET 2:$2E6, PC: $2E629ALOG_ID: dnichdlr#20, PROCEDURE: valid_dnic_msg, SEVERITY: cp_informPID: ($4, $6C)MSG_FUNC_CODE: $F0, MSG_TX_PID: ($2, $10)MSG_DATA: $0 $0 $0 $7 $0 $33 $33 $30 $41 $42 $20 $6 $20
Call Control - Maintenance MC330Ax DNI Line at location 07 1 05 removed
Call Control - Maintenance MC330Ax DNI Line at location 05 1 04 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 01 removed
Call Control - Maintenance MC330Ax DNI Line at location 05 1 01 removed
Call Control - Maintenance MC330Ax DNI Line at location 05 1 03 removed
Call Control - Maintenance MC330Ax DNI Line at location 05 1 02 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 02 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 07 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 10 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 06 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 03 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 12 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 11 removed
Call Control - Maintenance MC330Ax DNI Line at location 07 1 08 removed
Call Control - Maintenance MC312AB Peripheral Cont I at location 5 1 16 DTMF Receiver circuit 7 was returned to service
Call Control - Maintenance MC312AB Peripheral Cont I at location 7 1 16 DTMF Receiver circuit 7 was returned to service
Call Control - Software DAMAUDITS: no card at internal plid 6 0 10 28 Dam state = $8
Call Control - Software DAMAUDITS: no card at internal plid 6 0 10 6 Dam state = $8
Call Control - Software DAMAUDITS: no card at internal plid 6 0 9 12 Dam state = $8
Call Control - Maintenance MC312AB Peripheral Cont I at location 7 1 16 DTMF Receiver circuit 1 was returned to service
Call Control - Maintenance MC312AB Peripheral Cont I at location 5 1 16 DTMF Receiver circuit 1 was returned to service
OPS Alarms DSA ForwardUDTMessageToOPS()->Cannot connect to UDTHANDLER
OPS Alarms DSA ForwardUDTMessageToOPS()->Cannot connect to UDTHANDLER
Call Control - Software OS (DDAUDIT) ==> Controller number $7, plane 0 does not respond to audit
Call Control - Software OS (Auditwork) error: Audit assert failed for audit Data Distributio.
Call Control - Maintenance ------------ Current System Alarm : | NO ALARM | viewed from Active ------------
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312AB Peripheral Cont I at location 07 1 16 Activeis now OPEN.
Call Control - Maintenance MC312AB Peripheral Cont I at location 07 1 16 installed
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312AB Peripheral Cont I at location 05 1 16 Activeis now OPEN.
Call Control - Maintenance MC312AB Peripheral Cont I at location 05 1 16 installed
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 33 for MMCNum 3, FIMNum 0 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 0
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 0
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 12. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 12 cause = 7 (lower node not available in open state) ICB = 0x6 .
Call Control - Maintenance ---------------+--------+-------+-------+-------+---------+---------+---------- Per msg link | 4 | 2 | 50 % | Minor | 50 % | 80 % | 100 % | ---------------+--------+-------+-------+-------+---------+---------+----------
Call Control - Maintenance ---------------+--------+-------+-------+-------+---------+---------+---------- |Total In| Unavailable | Alarm Threshold Percentages Category | System | Total | % | Alarm | MINOR | MAJOR | CRITICAL
Call Control - Maintenance ------------ Current System Alarm : | MINOR | viewed from Active ------------
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 21 for MMCNum 1, FIMNum 1 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 0
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 0
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 6. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 6 cause = 7 (lower node not available in open state) ICB = 0x6 .
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312Ax Peripheral Cont I at location 07 1 16 is now in SCANNING mode.
Call Control - Maintenance MC312Ax Peripheral Cont I at location 07 1 16 removed
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 33 for MMCNum 3, FIMNum 0 MsgLinkNum 0 is closed for cause 6.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 6
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 0
MSGLINKMGR ActionRoutine06 --> Link Closed in link 12 cause = 6 (4 = checksum, 5 = parity, 6 = expired from waiting for the lower node ) in open state ICB = 0x6 .
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 21 for MMCNum 1, FIMNum 1 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 0
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 6. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 6 cause = 7 (lower node not available in open state) ICB = 0x6 .
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312AB Peripheral Cont I at location 07 1 16 Activeis now OPEN.
Call Control - Maintenance MC312AB Peripheral Cont I at location 07 1 16 installed
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312Ax Peripheral Cont I at location 07 1 16 is now in SCANNING mode.
Call Control - Maintenance The link from MCECAAA MN3300 Controller at location 01 1 01 Active to MC312Ax Peripheral Cont I at location 05 1 16 is now in SCANNING mode.
Call Control - Maintenance MC312Ax Peripheral Cont I at location 07 1 16 removed
Call Control - Maintenance MC312Ax Peripheral Cont I at location 05 1 16 removed
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 33 for MMCNum 3, FIMNum 0 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 7is scanning due to cause value 0
FimAL MsgLink::HandleUapiCloseLink() -> MSS registered Msg Link 21 for MMCNum 1, FIMNum 1 MsgLinkNum 0 is closed for cause 7.
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 7
Call Control - Software MSGmgr : Message link from plane 0 to plane 0 for controller 5is scanning due to cause value 0
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 12. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 12 cause = 7 (lower node not available in open state) ICB = 0x6 .
MSGLINKMGR Could not detect the presence of the FIM connected unit for at least 1 second in link 6. ICB = 0x6
MSGLINKMGR ActionRoutine07 --> Link Closed in link 6 cause = 7 (lower node not available in open state) ICB = 0x6 .
Licensing AMC sync 3300-12.0.9=software