We currently have a very old Mitel Mail system that could fail any moment (it’s about 9-10years old running some flavor of UNIX) I think its based on a 486 or equivalent (has a VT-520 terminal attached to it). Its not really a matter of if this will fail only when it will fail. The phone co. told us the next logical step is a SX200ICP (to replace our current SX200EL). Is there some analog equivalent to our mitel mail we could use for this purpose? They have quoted a price with maintenance for 3 years at nearly $25,000.
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Old (very) Mitel Mail System
- Thread starter Nibby99
- Start date
It depends on your VM requirements.
The Mitel Mail you are describing had a lot of capabilities that you may or may not be using.
If you only use it for user Vmail and basic auto-attendant then your best bet would be to go with the embedded mail. (Up to 200 users)
Without knowing more about your application it is difficult to advise.
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Occam's Razor - All things being equal, the simplest solution is the right one.
The Mitel Mail you are describing had a lot of capabilities that you may or may not be using.
If you only use it for user Vmail and basic auto-attendant then your best bet would be to go with the embedded mail. (Up to 200 users)
Without knowing more about your application it is difficult to advise.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
- Thread starter
- #3
I suspect we're not using alot of the capabilities. We run a 150 room resort and currently only use it on our administrative phones (probably about 50 or so VM's that are not associated with the 150 rooms). For whatever reason probably explained to us long before I got here they didn't feel that would handle it.
We have a simple auto attendent currently with simple menus. 3 plus a certain number will get you the various departments and 2 plus an extension will get you an individual.
I can't see it being terribly complicated it appears in the back of our current machine that there is only two actual phone lines.
We have a simple auto attendent currently with simple menus. 3 plus a certain number will get you the various departments and 2 plus an extension will get you an individual.
I can't see it being terribly complicated it appears in the back of our current machine that there is only two actual phone lines.
The existing voicemail is probably 4 ports total with 1 likely dedicated to setting message waiting.
In a lodging environment the Embedded mail is quite adequate. the embedded mail can be expanded to up to 24 ports but 8 is the standard offering. None are dedicated to message waiting like the Mitel Mail so you've doubled your capacity right there. Additional ports can be used for Recorded announcements for wakeup calls, attendant busy, or room service menus to name a few.
The price is per mailbox which keeps the costs down.
If your guests enjoy remote access to VM without Staff involvement you can't use embedded as it requires assisted login for Guest mailboxes.
Otherwise I would think it would meet your needs quite well.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
In a lodging environment the Embedded mail is quite adequate. the embedded mail can be expanded to up to 24 ports but 8 is the standard offering. None are dedicated to message waiting like the Mitel Mail so you've doubled your capacity right there. Additional ports can be used for Recorded announcements for wakeup calls, attendant busy, or room service menus to name a few.
The price is per mailbox which keeps the costs down.
If your guests enjoy remote access to VM without Staff involvement you can't use embedded as it requires assisted login for Guest mailboxes.
Otherwise I would think it would meet your needs quite well.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
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