Old Users and Mailing Lists.

[MarkSL]

Many users come and go at my job, and a lot of them subscribe to mailing lists related to their jobs. However, once they leave the company the lists keep sending them mail, and these auto-mailers don't seem smart enough to remove their e-mail addresses when they get NDRs sent back to them.

The only reason that I know that the e-mail is still hitting my server is because I have NDR Notifications getting sent to me from Exchange. Has anyone found a fix for this situation?

I like having the notifications on, because if a sender accidently mis-types an e-mail address, I get the error and also the attached message which I can redirect to the right person, saving loss of business revenue.

Any ideas?

Mark

 

[brontosaurus]

what I've done in the past (when an employee leaves the company) is hide their account and put their smtp address into a (hidden) DL called Former Employees. Messages will come in and get dropped without an NDR being generated.

 

[MarkSL]

Thanks!

 

[MarkSL]

However, this would keep the "real people" that send e-mails from actually knowing that Jane Doe is no longer there, because they wouldn't get a NDR either, right? So they wouldn't realize it was an old e-mail address that couldn't be delivered to and quit sending stuff to it. I guess that there's no easy answer to this dilemma. Thanks again,

Mark

 

[weidanze]

I get the NDR, then uses rules wizard in outlook to forward the mail people that have left to the trash.