Ok Seriously? Where do I turn?

[TheMitelGuy]

I have a honest question. I don't speak CS/Succession/M1 talk, but where do I go to learn? Is there a good book? Please don't say the manual, because I find them hard to understand, and I have telecom experence. I want something that will explain the short names to me?

Thanks
Neil

 

[Nortellian]

http://www.tek-tips.com/faqs.cfm?spid=798&sfid=4244

This is a link to the faq section above where a knowledgeable forum participant has made a useful fact detailing what load to go into. You can read every post on this forum and learn a lot that way. Keep looking at the book its not that bad once you get the hang of it. Get the manuals on cd they are a lot easier to search.

 

[johnpoole]

i know what you mean, try printing your phone and look up each of the prompts, it's a lot of 3 letter words but your right about the manuals, they are not meant as training material. a digital phone is in ld 11 found in the software input/output guide book 1 of 3, also look at the feature guides, they try to make it simple, and it is; AFTER you learn the vocabulary, you'll also find that the people here seem to take time to answer questions on any level. a few weeks ago someone talked a kelly girl through changes on sets and she was very very green. (it's ld not load lady and no i don't know why)

john poole
bellsouth business
columbia,sc

 

[TheMitelGuy]

This is where I find the Definity from AVAYA and the Sx200 and SX2000 from Mitel much-much easier.

I wish Nortel made it that easy. Their just so crazy with the short forms. Example: TGAR and TAGR. Why not just use the words "Trunck Restrictions." I some times think Nortel uses long feature names, just so they can come up with great sounding short forms.

 

[johnpoole]

you might be right but not an avaya fan here, never thought of it as much of a switch, mitel is great for what it was made for. if this was an 7000 station avaya switch, you could have it, still think Rolm made a better product but it didn't do the screen paint fill in the blanks either.

john poole
bellsouth business
columbia,sc

 

[senk1s]

avaya/lucent and nortel are like mercedez benz and bmw ...
if you like one ...more likely you hate the other ... both are good cars for one and expensive for another similarity

 

[johnpoole]

don't dislike the ava. just know the nortel much better, makes it more confortable, like the caddy--after it's broke in

john poole
bellsouth business
columbia,sc