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OG appearing on handset

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capotech

IS-IT--Management
Apr 26, 2012
4
GB
HI,

trying to find out why OG has started appearing on a users handset display - and how to stop it doing so -it seems to be preventing her from receiving calls for the first 5 mins of the day while other users are logged in ok?
 
G means group
O means group out of service or night service.

I think the group has a time profile and that the time is not configured very well.


BAZINGA!

I'm not insane, my mother had me tested!

 
An 'O' on the display stands for hunt group Out of service. If you check the huntgroup|fallback tab you'll prob find one with a time profile.

Hope that helps.
 
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