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Officeserv 7200 - How to change the hold music/sound while on Park

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Kamran Rizvi

Kamran Rizvi

MIS
Jun 5, 2017
5
US
My clients are complaining they don't like the sound they hear while on hold/park.
Is there a way to change that in the phone system?
Thank you.
 
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Hi Kamran,
3.2.3 put MOH port number in here in default its 371 or 372
2.4.2 put MOH port number in here in default its 371 or 372
2.1.5 Change external BGM/MOH drop down to Ext Source.
 
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