I have a 3Com OfficeConnect NetBuilder that I am trying to configure. I went through the recommended procedure to start the unit at factory defaults. Now, I cannot get into the console port to configure the unit. I am using a standard DB9 to DB9 null modem cable. I am using HyperTerminal configured as 9600 baud, 8,N,1 and Xon/Xoff but I still cannot get anything to show up on the screen. I have opened up the unit and tried pressing the button (I am guessing that this is the reset button) but nothing is working. Any help would be greatly appreciated.