Office on Terminal Server and Roaming profiles 1

[cslekniws]

In our organisation we use four terminal servers (W2K) with Citrix XP Metaframe. The users in our Active Directory have a roaming profile. Each user had its own shared folder on a fileserver with his unique profile stored on it.
When the users log on to the terminal (Citrix) servers their profile is copied to the server. You can see that they have their own desktop and icons. When they log off, the profile is deleted. This is a policy setting in the Active directory. This all works fine.
There is only one problem. A user points in MS Word 2000 (SR1a) their default folder location to a network mapping. Then he logs off. After logging on to another (fresh) server the user gets its profile back from the server, but only the default folder for his documents is pointing to C:\documents and settings\... Its looks like the profile is half copied to the server (desktop, colors, icons are OK, but the office settings are missing in the profile).

We have already made an administrative template as a policy in the AD where "wait for external profile to load" is marked. Also the key to use a local profile with a slow connection is disabled.

Ideas?????

Kind Regards.

 

[JCDugas]

Try setting his terminal server home directory path in AD to the folder you want him to save everything to. Or redirect his My Documents folder.

 

[cslekniws]

Not only the my documents folder is a problem. When you start a office application for the first time (for example Word) it will ask your initials. If you enter them they will be saved in your profile. Then the user logs off and switches to another Terminal Server (with Citrix) where he has never worked on before, he will be asked to type the initials agian. Also settings for the Outlook bar or Outlook folder view are not remembered in the profile.

Solutions?

thanks..

 

[aco636]

Hi there
As you will know, to install Office in a TS env you need to use the TRANSFORMS script from the office RK. THis allows you to set default behaviour of Office so hopefully you only need to install once.

However, I do have a few users for some reason get prompted each time they use Office, I seem to recall having to alter security on a reg key to allow users to write new office values to their profiles.

http://support.microsoft.com/?kbid=224313

 

[cslekniws]

Hello Aco636.

We installed office with the transform script. Your explanation however sounds reasonable. Do you remenber what key you changed to get it work?

Thanks..

 

[bradx]

What kind of domain are you running...2k? If so, why not just use Group Policy to redirect your My Documents folder to the file share that you would like your users to save their files. This way, no intervention is needed since Microsoft defaults the folder location to My Documents. We did this day one of Active Directory and all of our "I cannot find where I saved my file" reports have totally disappeared.

I hope this helps.

 

[cslekniws]

Hello Bradx,

Thanx for your response. We a W2K domain. I will do some research for it. A redirection maybe the best solution.

Thanx again.