Office 2007

[MagicCottage]

I installed Office 2007 on Thursday taking the delete previous version option.

However, whenever I load Outlook and sometimes when messages are downloading the Windows Installer box comes up for a few seconds with the message Preparing to install. The box quickly disappears and the program continues as normal. I have tried leaving the installation disc in the drive in case the program is looking for something but this makes no difference. I have also run a Regisrty Scan to make sure there are no left over remnants of Office 2000 but again no difference.

Any ideas please?

 

[captainPlus]

Hi MagicCotage,

I've lived exactly the same issue with Office 2007. I don't know if there is an easier version but I've solved this issue by uninstalling/re-installing Office 2007.

Best Regards,
Ali

 

[jlockley]

This is the second post with the same issue. I suspect that the problem lies with MSinstall. Check on the Microsoft for the latest edition. Rename our current version MSinstall.old and install the new one.

 

[jlockley]

I just came back to see if there was a response to my inquiry regarding the last two versions of Office, and picked this page on Installer up on the way.

http://msdn2.microsoft.com/en-us/library/aa372866.aspx

If Installer does not function properly, especially after a repair, you will be asked repeatedly to insert the original disk for various programs. Replacing the installer will fix the problem. It is a good file to keep in your emergency tool kit.