Office 2003 Problems

[Olster]

We have a Windows 2003 Server running XP FR3. Office 2003 is installed as per normal Citrix guidelines.

1. When all users open Word they all see the same list of recovered documents available. If they say close and choose No, remove files the list appears again the next time they log on.
2. When trying to send an e-mail in Outlook they are prompted to create a custom dictionary. If they choose No it appears again and if they choose yes it says they do not have permission to. If I add them to Domain Admins to allow creation of the custom dict then remove them this resolves the issue but is painful each time a user is created.

I've trawled the newsgroups but found nothing satisfying yet.

Olster

 

[ascotta]

Each User must have a home directory. (Drive Letter H for example) in Terminal Server Home Directory.

Install Office 2003.
Issue the old Change User Install command.
Run the various functions of Office Word being the most obvious.
Change the Custom Dictionary to eg H:\Windows\Custom.dic and delete the existing one.
Change file locations etc to suit.
This process shoudl also sort out the last documents issue.
Change user execute and test.

Cheers
Scott

 

[Olster]

Scott, thanks for the advice.

All users have their own profile folder and I have followed your suggestion and redirected their custom.dic file to their profile folder under Windows. I have done this manually for a few and it fixed the problem.

Is their a way I can set this through Group Policy to prevent doing it manually. Not sure but there must be a registry key that points Word to the custom.dic location.

How have you implemented this where you have it setup.

Olly

 

[ascotta]

You need to set it in

HKLM\Microsoft\WindowsNT\CurrentVersion\TerminalServices\Software\Install\Microsoft\Office

Cheers
Scott

 

[Ogi]

Hi,

Why don't you set your office products and then write each of the defaults from HKCU to .reg files and then silently import them? That way, all users, new and old will have their profiles configured how you want them to be!

Cheers,
Carl.

 

[Olster]

Found the problem with the recovered documents to be someone had not set the group policy to point to the users home folder.
I hate when it ends up being something so simple. I never set it up but all our sites are the same so I never questioned that when it was setup it was done by the standard build document we normally use.

Thanks everyone for your help.

 

[Olster]

Ok guys it seems I was a little hasty in saying it was fixed.
Now when users open Outlook 2003 they have to set their signature to open when creating a new mail message. They set it and hey presto the next time they log on they have to set it again. Recovered documents has reared it's head again and they are other users recovered documents.
Followed all the Microsoft/Citrix guidelines and installed Office 2003 Enterprise. Something else is going on with office 2003 on XP FR3. I even moved the Server out of the OU with group policy to rule out a group policy and still have the problem. It is definetly to do with Office 2003 on XP FR3.
Anyone have any other ideas. From the newsgroups I have checked a few people are having issues with this kind of setup.

 

[Ogi]

Hi,

Have you thought of setting your own user configuration within Office so that it works for you, find in the registry all your settings, export them to a .reg file, alter where needed anything username specifc, then import them into another users profile to see if that cures your problems, then script it for all users that log onto your server? I do that and never have issues, say that, I use Office 2000!

Cheers,
Carl.

 

[JRMS]

Hi Guys,
I am about to implement a 42 ibm blade server farm running Citrix 3.0 and Office 2003. My desire is to completely lock down Office(Word, Excel, adn PowerPoint). I read the previous email where someone had problems with the most recent documents appearing for the end users. Since it has been some time, do any have additional suggestions to give in preparation. Are there good sites related to Citrix/Microsoft install of Office 2003. In advance, Thanks!

 

[JRMS]

Sorry, forgot to say that my OS will be Win2k3.

 

[ascotta]

Yes you can make your own mst file. I can't remember where it is, but I think it is in the Office resource kits. Have a search on microsoft site for info.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott