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Office 2000 Pro will not install
- Thread starter GEEBEE
- Start date
Suspicion that you bought an upgrade version that is looking for an earlier version as proof of ownership before it installs.
Ed Fair
efair@atlnet.com
Any advice I give is my best judgement based on my interpretation of the facts you supply.
Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.
Ed Fair
efair@atlnet.com
Any advice I give is my best judgement based on my interpretation of the facts you supply.
Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.
exactly... Office 2000 is an application... if you install the win98 upgrade, it will look for the previous win95 installation... if you install the O2K upgrade, it will look for a previous office installation...
ouch... expensive lesson... unless you can take the O2K upgrade back, and pay MORE for the full, you will have to buy Office 97... and install that first...
ouch... expensive lesson... unless you can take the O2K upgrade back, and pay MORE for the full, you will have to buy Office 97... and install that first...
- Thread starter
- #4
Another option which is entirely useful and has been mentioned on numerous occasions at PC user groups by Microsoft company rep's is this:
Just go to a swap meet or or similar
site and buy a legit copy of the previous Office
such as Office 97. Install it, then do your up-
grade. You should be able to install the upgrade
just fine. The savings should justify this.
If you have any difficulty, just contact your local Microsoft HQ, (which I have done in Phoenix AZ for example). If necessary, they will give you an 800 # support number. MS is listed in the biz white pages.
The tech support folks are generally very level headed and cool about straight forward questions. If you get a hard ball guy, insist upon an answer or just simply call again and get a better tech.
Other sources of close-outs - etc. - Just search "MS Office close out sales" in search engines, such as
Be sure to pay with a credit card, not a debit card, this will protect your purchase better. Ebay has a purchase protection technique also - just email them or search their site. Beware of phony dealers with extra cheap SW. It's probably an illegal copy.
Dell, Gateway, etc. have surplus SW avail for sale or through their SW brokers.
You can ask MS how to ID legit SW beyond just the MS hologram by inspecting the CD inner ring very carefully for special criteria.
Good luck,
dydavid@ix.netcom.com
Just go to a swap meet or or similar
site and buy a legit copy of the previous Office
such as Office 97. Install it, then do your up-
grade. You should be able to install the upgrade
just fine. The savings should justify this.
If you have any difficulty, just contact your local Microsoft HQ, (which I have done in Phoenix AZ for example). If necessary, they will give you an 800 # support number. MS is listed in the biz white pages.
The tech support folks are generally very level headed and cool about straight forward questions. If you get a hard ball guy, insist upon an answer or just simply call again and get a better tech.
Other sources of close-outs - etc. - Just search "MS Office close out sales" in search engines, such as
Be sure to pay with a credit card, not a debit card, this will protect your purchase better. Ebay has a purchase protection technique also - just email them or search their site. Beware of phony dealers with extra cheap SW. It's probably an illegal copy.
Dell, Gateway, etc. have surplus SW avail for sale or through their SW brokers.
You can ask MS how to ID legit SW beyond just the MS hologram by inspecting the CD inner ring very carefully for special criteria.
Good luck,
dydavid@ix.netcom.com
i've had a similar problem with office 97, it only occured from when office loads on autorun at start, i got round it by running the setup file from Explorer( browse to your cd drive) instead of autorun
Rob If in doubt get the Ball Pein Hammer out
Rob If in doubt get the Ball Pein Hammer out
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