Off Premise Notification and Outbound Transfers

[dallan1]

I can only choose an internal extension whenever I try to set up these features however I would like to direct calls to an external number. I'm thinking that this must be a restriction which is set up somewhere else. Any thoughts?

Much appreciated, thanks.

 

[phoneguy427]

Under f983 you must allow outdial for the mailbox.

 

[Phonehed]

You will also need to define how the call goes out (also in mailbox admin...feature 983). Line pool A (or 1) is usually a safe bet.

Phonehed in Dallas

 

[dallan1]

Thanks for the replies. I'll let you know how it works out.