OE6 won't start 1

[SnailUK]

OE6 is installed as part of IE6. I have it installed on a Windows XP pro system. It has been working fine, but today I got a message "Outlook Express has encountered a problem and needs to close" I have tried shutting down and re-starting my computer to no avail. Norton cannot find any problems and virus checking is up to date.

Can anybody tell me how to get it running again please?

 

[Scizo]

Snail,

You may want to check that your permissions are set correctly.

You will need to find all of your *.dbx files to do this. (Click start then search ). Baring that you may need to have the files recreated. This will delete all currently downloaded e-mail, so only do it as a last resort. But to do so, once again find all of your *.dbx files, right click on them and rename them to <something>.old , the next time you start Outlook express it will recreate these files, and might resolve your problem.

Hope this helps...

If not, there are a few other solutions!!

Cheers

Scizo

 

[SnailUK]

Thanks!

It was the &quot;Folders.dbx&quot; giving the trouble. Once renamed it started fine.

Cheers.