I have a recurring problem with using Outlook Express, version 5.5 or 6, tested on Win2K Server, Win2K Pro and WinXP Pro.
When new messages arrive to an IMAP account, there is a usually a short delay between the message appearing in the listing and being available to read. During this time, the message icon is half of an envelope (it changes to a full envelope icon when the message has finished downloading). This is the usual behaviour.
HOWEVER, if I click on the message while the half-envelope icon is still displayed, the message gets replaced with this error:
"Message is no longer available on the server
Outlook Express is unable to retrieve the requested message because the server no longer has the message available. News servers regularly expire articles as they get older to make space available for newer articles.
IMAP servers can be accessed by multiple e-mail programs at the same time. If you are using two programs to access your mail the list of messages maybe out of date. Use the refresh command to update this list. "
The Refresh command makes no difference. The entry for that message in the listing is striked out, exactly like a deleted IMAP message.
The message IS available to read from another IMAP client such as webmail.
Any ideas? This one's got me totally stumped.
Matzie
ICT Teacher, Barnsley Christian School, UK.
When new messages arrive to an IMAP account, there is a usually a short delay between the message appearing in the listing and being available to read. During this time, the message icon is half of an envelope (it changes to a full envelope icon when the message has finished downloading). This is the usual behaviour.
HOWEVER, if I click on the message while the half-envelope icon is still displayed, the message gets replaced with this error:
"Message is no longer available on the server
Outlook Express is unable to retrieve the requested message because the server no longer has the message available. News servers regularly expire articles as they get older to make space available for newer articles.
IMAP servers can be accessed by multiple e-mail programs at the same time. If you are using two programs to access your mail the list of messages maybe out of date. Use the refresh command to update this list. "
The Refresh command makes no difference. The entry for that message in the listing is striked out, exactly like a deleted IMAP message.
The message IS available to read from another IMAP client such as webmail.
Any ideas? This one's got me totally stumped.
Matzie
ICT Teacher, Barnsley Christian School, UK.