Odd Mail Question 1

[MoaTad]

I have an odd requirement:

Our email is hosted by our ISP, and we use a POP3 connector to periodically bring it into our Exchange Server (2003).

One of these email accounts does not correspond to an actual user (feedback@ourdomain.com).

We want all email addressed to feedback@ourdomain.com to land in one of our public folders, but the POP3 connector we are using (POPCon) will only route the mail to one of the internal users that we have.

I can set up a "feedback" user if necessary for POPCon to deliver to, but I would want the emails to automatically go on to the public folder without human intervention.

Any ideas on a good way to set this up?

Thanks in advance!!

 

[Marcs41]

2 options:

1: You mail-enable that public folder and give it that address.

2: You create an account for feedback, and set it to forward everything to that (mail-enabled) public folder.

Marc
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[MoaTad]

Thanks Marc!!

It seems that all my public folders are mail-enabled already. Indeed, internal users can send email and it lands in the proper public folder.
So, I set POPCon to check the "feedback" account at the ISP and deliver it to the "feedback" public folder. For some reason, it will not do it. I'm telling it to deliver the mail to "feedback@ourdomain.com", but it fails.

So, I decided to try the other way. I set up a "feedback2" user and had POPCon deliver the mail to "feedback2@ourdomain.com" and it works. It seems that there is something slightly different between the two email accounts...

At any rate, once I set up for the feedback2 eamil to be forwarded to the feedback public folder, all is fine.

There is one odd thing though. The public folder is of type "Mail and Post". When an internal user email to it, it comes in as an email. When an external email is forwarded to it, it comes in as a post. I wonder why?

 

[mmendes]

Might be a permissions problem. You might check to make sure that the anonymous user has the right to post items to your "feedback" public folder.