Hokie97VT
IS-IT--Management
- Apr 27, 2009
- 84
We have an office with a fax machine that is having fits with faxing to certain numbers.
When we try to fax to a specific number ad we preface the number with a 9, it fails. It does not connect to the fax on the other end. However, we use *9 and the number and it works every time.
However, we have another fax number that it does the opposite.
when we dial 9 it goes through our Paetec PRI. When we dial *9 it goes through our Analog line with Verizon.
Any help would be great as no one has been able to figure this one out.
When we try to fax to a specific number ad we preface the number with a 9, it fails. It does not connect to the fax on the other end. However, we use *9 and the number and it works every time.
However, we have another fax number that it does the opposite.
when we dial 9 it goes through our Paetec PRI. When we dial *9 it goes through our Analog line with Verizon.
Any help would be great as no one has been able to figure this one out.