Octel Sierra Logic Card Error - Which Card Slot?

[EnglishAndy]

Can anyone please decipher the hexi-decimal and tell me which card slot this is please? Disregard the date, it's a clustered system.

Thanks in advance!

15 APR 86 10:59:24AM
*** Logic Card Error
>>> NOTIFY SUPPORT REPRESENTATIVE
00000 20009600 60000715 03001873 5B120100 * ...`......s[...*
00010 43000000 00000000 0000C10B 01006800 *C.............h.*

 

[EnglishAndy]

Sorry, also getting this.

15 APR 86 10:56:53AM
*** Possible Bad Hardware
>>> NOTIFY SUPPORT REPRESENTATIVE
00000 1C009A00 59000002 00003570 5B120100 *....Y.....5p[...*
00010 6F736462 6C6F672E 63204C31 *osdblog.c L1 *

Any additional help would be gratefully appreciated.

 

[KenMeans]

Is this the whole error code ? It looks a bit short.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[EnglishAndy]

Yep that's it. I'm at the stage now where I have a limited number of serviceable RFC & CP cards. Kind of need to make sure I get the right card instead of changing out several. Here's some more of today's events.......


15 APR 86 10:33:24AM
*** System Restarted
>>> INVESTIGATE SYSTEM ENVIRONMENT
00000 1CC09B00 00000205 00001859 5B120100 *...........Y[...*
00010 41021459 5B120042 F1A64F00 *A..Y[..B..O. *

15 APR 86 10:41:08AM
*** Logic Card Error
>>> NOTIFY SUPPORT REPRESENTATIVE
00000 16009600 60000517 00000861 5B120100 *....`......a[...*
00010 3B3D0100 6800 *;=..h. *

15 APR 86 10:41:08AM
*** Abnormal System Shutdown
>>> NOTIFY SUPPORT REPRESENTATIVE
00000 90009607 00040517 12000861 5B120100 *...........a[...*
00010 53595343 52415348 2020203A 00000000 *SYSCRASH :....*
00020 THRU 00030 CONTAIN 00
00030 9A0A0000 0C060000 17000000 90820100 *................*
00040 00000000 76000000 9A0A0000 D8050000 *....v...........*
00050 F802E800 E800E800 8802683D 01006800 *..........h=..h.*
00060 THRU 00090 CONTAIN 00

15 APR 86 10:56:53AM
*** Possible Bad Hardware
>>> NOTIFY SUPPORT REPRESENTATIVE
00000 1C009A00 59000002 00003570 5B120100 *....Y.....5p[...*
00010 6F736462 6C6F672E 63204C31 *osdblog.c L1 *

15 APR 86 10:57:19AM
*** Volume Configuration Violated
>>> INFORMATION ONLY
00000 1CC09A00 30010104 00011371 5B120100 *....0......q[...*
00010 FF00080D 0000A8FB 0C008900 *............ *

15 APR 86 10:59:24AM
*** Logic Card Error
>>> NOTIFY SUPPORT REPRESENTATIVE
00000 20009600 60000715 03001873 5B120100 * ...`......s[...*
00010 43000000 00000000 0000C10B 01006800 *C.............h.*

15 APR 86 11:00:39AM
*** System Restarted
>>> INVESTIGATE SYSTEM ENVIRONMENT
00000 1CC09B00 00000205 00002774 5B120100 *..........'t[...*
00010 41021E74 5B120042 F1A64F00 *A..t[..B..O. *

 

[kxboy]

What software version do you have?

This error below indicates a failed card, do any of the cards have a red light on indicating that they are not active, or have an error?

>>> NOTIFY SUPPORT REPRESENTATIVE
00000 20009600 60000715 03001873 5B120100 * ...`......s[...*
00010 43000000 00000000 0000C10B 01006800 *C.............h.*

 

[EnglishAndy]

I got it, but thanks to all anyway.

For the logic card error you use the 7th octet for the card slot.....
15 APR 86 10:59:24AM
*** Logic Card Error
>>> NOTIFY SUPPORT REPRESENTATIVE
00000 20009600 600007(15) 03001873 5B120100 * ...`......s[...*
00010 43000000 00000000 0000C10B 01006800 *C.............h.*

In this case 15 represented card slot 21 which was the A side CP card. The local tech had installed it without changing the jumper from "normal" to "redundant", as we have both A & B sides installed. I arrived on site witha spare CP card, but after moving the jumper the system has stabilized.

Also come to find that the system didn't like the mix 'n match of 2g and 4g SCSI drives. That was the trigger for the Volume Configuration Violated and the Possible Bad Harware alerts. She's whirring away lovely now, totally unaware that it's not 1986!

Cheers!