Octel Password Reset 2

[dsmit]

I need to find out how to get in touch with Octel/Avaya to have the feature turned on to reset a password for a mailbox. I have called the 800 number and can not get through since I don't have a PIN number. Any suggestions?
Customer would prefer not to delete the mailbox.

 

[kings1]

What version of octel sysyem is it? You can reset the pincode from the mailbox at the update prompt. Following:

@update
.modify user security
MBX:,give mailbox number. <enter>

Default security code is most time 1234.

Goodluck!!

Marc

 

[CSSLaquayP]

Hi, I tried this on an octel 200

This doesn't work.
I can use "modify user", but not "modify user security".

Can anyone advise how to reset a mailbox password / security code to the default code?
Or do I really have to delete the mailbox and create it again. Then all messages and personal greeting will be lost...

 

[doktor]

Dear CSSLaquayP

I can help you with this issue.
The commands are for OCTEL Serenade 200/300 and VMX-100.

There is a difference between the commands "modify user", and "modify user security".

Logon and go to Update:

@
@U

-------- SYSTEM CONFIGURATION UPDATE --------
THU 06/16 14:24:11 2005 TEST ID:11 S/N:123456 PBX:58

At the dot (.), enter ? for HELP.


.M USER S
Enter user`s MAILBOX number.
:77777
CONFIRM: Reset SECURITY CODE for MAILBOX 77777 ?
(Y/N, empty line = N ).
:Y
SECURITY CODE has been RESET.

The mailbox number 77777 has now the default mailbox password 1234, as seen in .L SYS 105

.L SYS
Enter system parameter index.
:105

INDEX VALUE (LST/MOD) PARAMETER NAME:

105 1234 L/M DEFAULT SECURITY CODE FOR MAILBOXES

Best Regards doktor

 

[youcandoit]

Thanks Doktor. This worked fo me.

 

[doktor]

Hello youcandoit

Just ask and I will help you...

///doktor