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Octel 200 Message light

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WSloan

WSloan

Technical User
Apr 21, 2009
4
US
I have an Octel 200 voice mail connected to a Definity phone system. The Octel is not sending the signal to the Definity to turn message lights on on the digital phones (7406Ds.) I have had no training or guidence on the Octel. Can anyone help?
 
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You may get more responses in the Avaya forums ....
 
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We have an Octel voicemail system connected to a Nortel PBX, and we have to make sure MWI is activated in CLS on the PBX side as well as the individual voicemail box in Octel. Normally in the Avaya stations, the MWI is turned on by default (if I remember correctly). Hope this helps!
 
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Octel uses DMID to activate the massage light on the phone make sure your DMID’s are working.
 
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