OCS and 5550 IP console

[Mitelpassion]

anyone have the presence working on the 5550 console with OCS?

tried to do this but when I specify OCS as the IM instead of LCS I get an ADF file/mapping file read error on the console.

Change OCS to LCS and the file can be read. Help documentation states OCS or LCS can be specified, unless of course I'm missing other configs for using OCS instead of LCS.

PC is running windows XP, Vista not supported for presence yet.

thanks in advance

 

[ondamother]

Hi Mitelpassion,

Have you set up Enterprise Voice with your OCS onsite? Useing LBG etc... I have this working on a site Duel Forking and RCC, I'm very interested to know how you got on with this side of the intergration?

Thanks very much. Is hard to find anyone that has done this!!!

 

[Mitelpassion]

yup very few have done this.

do not use dual forking. only use the presence on the consoles, which I may add doesn't work 100%. DPAR raised.

as for RCC, this is working great. can do click to dial, shows name on OC if number exists in outlook etc etc. can initiate a call from OC, can end the call, can forward the call etc etc.

some work had to be done on OCS but the guy responsible for this was very good and helpful.